Contact SECvpn support

Email

Support and abuse reports: support@smsoft.cc

For connection issues

• Include your SECvpn username.
• Include your device type and Android version.
• Include the approximate time of the issue.
• Do not send private WireGuard keys.

For billing issues

• Manage subscriptions in Google Play first.
• Include your SECvpn username and subscription product if contacting support.
• Do not send full payment card details.

For abuse reports

• Include timestamps and observed IP addresses.
• Include logs or evidence if available.
• Do not include unrelated personal data.