Delete your SECvpn account data

You can request account/data deletion from inside the SECvpn app or by contacting support.

In-app request

Open the SECvpn app, go to account/device status, and use the deletion request action if available in your build.

Email request

Email support@smsoft.cc from the account email or include your SECvpn username. Use subject:

SECvpn account deletion request

What deletion does

• Revokes active mobile sessions where applicable.
• Disables or revokes active WireGuard client access.
• Marks the account for deletion or deletion processing.
• Removes or anonymizes data where operationally and legally possible.

What may be retained

Some operational, billing, security, backup, abuse-prevention, or legal records may be retained for a limited period where necessary. Backups may retain deleted data until backup rotation completes.

Device reset only

If you only need to move your subscription to a new phone, request a device reset instead of full account deletion.